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Care

Maintenance that runs in the background.

After go-live, the expensive part starts: updates, broken plugins, full disks, a deploy nobody wants to touch. Care means someone looks regularly and hours for fixes are already planned.

Web Care covers the site. Infra Care covers servers and pipelines. You can combine both. Month-to-month, hours spelled out in the quote. This is ongoing care, not an IT maintenance contract and not a 24/7 hotline.

Web Care

For live sites: updates, small fixes, someone to call when things break.

Web Care Basis

Basic care: I check the site monthly, apply safe updates, and ping you when something looks off.

  • Monthly health check
  • Dependency and CMS updates in the agreed range
  • Notice on uptime or error oddities
  • 1 hour of support included

Term: monthly, cancel anytime

from €99/month

Guideline price. Final quote after a short briefing.

Request a quote

Web Care Standard

More room for content fixes, small bugs, and short performance checks. You get answered before random side projects.

  • Everything in Basis
  • Content and bug fixes within the hour bucket
  • Short performance check
  • 3 hours of support included
  • Faster reply when things break

Term: monthly, cancel anytime

from €199/month

Guideline price. Final quote after a short briefing.

Request a quote

Web Care Premium

When the site keeps evolving: a fixed monthly call, help with releases, and more hours in the bucket.

  • Everything in Standard
  • Monthly planning call
  • Support on features and releases
  • 8 hours of support included
  • Staging review before go-live

Term: monthly, cancel anytime

from €399/month

Guideline price. Final quote after a short briefing.

Request a quote

Infra Care

For servers and deploys: checks, updates, response when monitoring complains.

Infra Care Basis

A monthly look at servers and backups. Updates you would otherwise postpone get done.

  • Monthly infra check
  • Security and OS updates in range
  • Backup verification
  • 1 hour of incident support

Term: monthly, cancel anytime

from €149/month

Guideline price. Final quote after a short briefing.

Request a quote

Infra Care Standard

Plus response to monitoring and CI/CD upkeep. At month end you see what ran.

  • Everything in Basis
  • Response to monitoring alerts
  • CI/CD maintenance
  • 3 hours of support included
  • Short monthly changelog

Term: monthly, cancel anytime

from €299/month

Guideline price. Final quote after a short briefing.

Request a quote

Infra Care Premium

For systems that have to keep running: more hours, incident playbooks, and a quarterly look at capacity and cost.

  • Everything in Standard
  • Capacity and cost review
  • Incident playbooks
  • 8 hours of support included
  • Architecture check once a quarter

Term: monthly, cancel anytime

from €499/month

Guideline price. Final quote after a short briefing.

Request a quote

How care works with me

We agree what gets checked and how many hours sit in the month. Overages get discussed first. No silent overtime billing.

What you bring as the client

Care only works when access and contacts are in place:

  • Current access to site, server, deploy, and monitoring
  • A note on what is critical and what can wait
  • One contact for approvals and questions
  • Timely feedback when I need a go-ahead to ship
  • A heads-up if third parties are changing the system in parallel

Without access or a reply, I can only finish what does not need you that month. The rest rolls into the next cycle.

Updates and reporting

  • You get short updates on checks, patches, and open items, not a novel.
  • Bigger changes or hour overruns I clear with you first.
  • Incidents: I ping you with status and next step as soon as I know something.
  • Feature work and large redesigns are not Care hours. Those go into a project package.

What care does not replace

Care keeps systems running. Not included:

  • Large feature projects (use the web or infra packages)
  • A guarantee against every outage without monitoring in place
  • Agency SEO or content production inside the hour bucket
  • A 24/7 hotline without an explicit contract
  • Legal advice and legal copy
  • License costs for tools, hosting, or stock assets

Anything beyond that we write as a project or add-on.

Ask about care

Web & Application Development

Planning a new project before setup or ongoing maintenance?

Website development in BerlinWeb app development in Berlin